Jordan 13 FAQ

Design time

Time to design your custom Jordan 13 products can be from 1 days to 2 working days

Processing Time

Production time for custom jordan 13 shoes is around 5 to 7 working days

Shipping time

Shipping time for custom jordan 13 shoes ranges from 3 to 7 days depending on where you live. We have 2 printing workshops: Printing factory in the Netherlands serving EU & US countries & Printing factory in China serving Asian countries & WW

What if I don't receive my custom Jordan 13 shoes?

If you have not received your custom jordan 13 shoes then contact us by email. We will check the shipping company's tracking and get back to you as soon as possible.

Can I make custom changes once I place an order?

You have 48 hours to do that, after 48 hours we will no longer be able to assist you. But you can place another order.